Refund & Return Policy
At Rame Solutions, customer satisfaction is our priority.
1. Return Eligibility
Products may be returned within 7–14 days of delivery if they:
- Are unused
- Are in original packaging
- Are in original condition
2. Non-Returnable Items
The following items may not be eligible for return:
- Used or damaged items
- Final sale or clearance products
- Items damaged due to improper use
3. Refund Process
Once the returned product is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days.
4. Damaged or Incorrect Items
If you receive a defective or incorrect item, you may request a replacement in accordance with our return guidelines.
5. Shipping Costs
Return shipping costs are generally the responsibility of the customer unless the item received was defective or incorrect.